Quality Assurance

We operate a system of quality management that is approved and certified to ISO 9001:2015 standards. This reflects our commitment to continuous quality improvement and customer satisfaction.

Our Quality Objective:
Finished product pass rate ≥ 95%
On-time delivery rate ≥ 90%
Customer satisfaction ≥ 90

Quality Management Systems For Machine Shop

Conco is committed to the continuous improvement and optimization of all custom manufacturing capabilities from prototype to production, and the corresponding quality control process, including CNC machining, rapid prototyping, and rapid tooling. We strictly follow the ISO 9001-certified quality management system, based on a series of standardized production procedures and work instructions, and use advanced testing equipment to measure and inspect each production step to ensure that your project meets stringent quality specifications.

Customs clearance

Customs fees are covered for orders delivered in the United States, European Union, and the United Kingdom. Customers are responsible for duties and fees associated with internationally shipped orders in all other countries.

Quality Management Systems For Machine Shop

Scientific Management

Establish standardized and scientific management concepts; Formulate reasonable working methods and operating codes; Train excellent employees with first-class skills; Improve production efficiency.

Lean Production

Based on the expectations and values of customers, we continue to strengthen many aspects of operation and management such as production planning management, production process optimization, supply chain coordination optimization, production cost control, and staff quality. Continually improving, pursuing excellence, and continuously enhancing customer satisfaction.

Quality and Efficiency

Through the implementation of the overall quality management system, during each process in the production strengthening quality control and inspection, ensuring the optimization of the company’s processes, and the effective communication between customers and departments, also training the quality awareness of employees, pushing to upgrade continually implement technology, and efficiently manufacturing high-quality products.

Innovation and Enterprise

Establish a learning organization system, implement knowledge management, collect and organize the knowledge for corrective and preventive measures, production technology from professional technicians or departments, business data or production experiences to form important valuable resources of the company, provide continuous training opportunities for employees, summarize the experience, encourage innovation and enhance company cohesion.

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Inspection And Quality Control Procedures In Our CNC Machine Shop

Our quality process is run through the whole projects from RFQs to production shipment.

Two independent reviews of the purchase order is where our QA begins, determining that there are no questions or conflicts regarding dimensions, material, quantities, or delivery dates.
Then reviewed by experienced personnel involved in the set up and production and individual inspection reports are made for each operation that is required to produce the part.
All special quality needs and instructions are documented and inspection intervals are then assigned based on tolerances, quantities or complexity of the part.
We minimize risk by tracking and analyzing every step of our manufacturing process to minimize part to part variation, and assure consistent, reliable quality for every part, every time.

Consistent quality control, from part to part, product to project, we pay attention to detail, problem-solving, researching new materials and processes, investing in technology, and building and sustaining a team of professional rapid manufacturing.

Design for Manufacturing (DFM) review for all of your projects
Contract and purchaser order review
Production capacity and production plan review (PMC)
Incoming raw materials inspection
Samples and in-process inspection (IPQC)
Control of nonconforming product and the implementation of corrective and preventive actions
Final inspection and testing reports and certifications as required(OQC)
Customer satisfaction surveys twice a year, and strive to exceed customer expectations

Quality Inspection Equipment

SEREIN Croma 8126 Coordinate Measuring Machine (CMM) 800×1200×600 (mm), MPE (maximum permissible error) 3.0μm
ScanTech PRINCE775 Handheld 3D Scanner Laser source: 7+1 red laser crosses / 5 blue parallel laser lines Effective work range 200mm~450mm / 100mm~200mm, Accuracy Up to 0.03mm
Granite Inspection Table, 1200×1000 (mm) / 1000×750 (mm)
Digimatic Heitht Gages, 0-600 (mm)
Full Range of Vernier Caliper, 0-100-150-200-300-600-1000 (mm)
Outside Micrometers / Digimatic Holtest, 0-25-75-100-125-150 (mm) / 12-20-50-100 (mm)
Full Range of Pin Gage / Gage Block, 0.5-12 (mm) / 1.0-100 (mm), Step 0.01mm
Surface Roughness Tester, Hardness Tester, etc.